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Dear Client,
In the October 2017 edition of the Bespoke Procurement Bulletin, IACCM's Jim Bergman addresses the changing contract management industry and the skills set needed to succeed therein. Jim was the keynote speaker at Bespoke's recent Contract Management Summit, the highlights of which are also explored in this edition. Furthermore, our expert contributors provide the "small contractors' view" on contract management challenges, and unpack the contract management process step-by-step. Our soft skills piece examines the shifting customer expectations businesses must now accommodate, and the usual roundup of recent top procurement news and worthwhile events is included.
Enjoy the read!
Publishing Editor | Andrew C. Hillman | Bespoke Group
Contract management expert interview: IACCM’s Jim Bergman
The contract management process unpacked
Custom-made contracting
Contract challenges: the small contractors’ view
Shifting customer expectations
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Contract management expert interview: IACCM’s Jim Bergman
Contract management, skills, innovation, creativity
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| Jim Bergman is a vice president and member of the executive management team at the International Association for Contract & Commercial Management (IACCM). With 20 years experience in commercial contracting, Jim has managed portfolios worth in excess of $1 billion, trained major contracting and negotiating teams, and developed the contracting processes for some of the largest corporates in the world. Read More.
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The contract management process unpacked
Contract management, risk management, roles and responsibilities, process
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Contract management (CM) is the process of identifying and managing high risk activities that are inherent in complex strategic contracts. CM is integral to the procurement process that aims to minimise business risks and maximise benefits by ensuring contractual obligations are fulfilled. The three main elements to ensure that CM succeeds within an organisation are properly documented CM processes, staff trained and skilled in CM, and a system to facilitate the process and maintain records. Read More.
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Custom-made contracting
Contract management, event, training, professional development
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| Bespoke's 7th annual Contract Management Summit was held on 3 and 4 October 2017 in Sandton, Johannesburg, and themed around “reducing risk and enhancing value through smart contracting”. The in-demand annual event drew participants from throughout Africa, and featured some of the top experts and innovators in contract management. Read More.
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Contract challenges: the small contractors’ view
Contract management, SMEs, public sector, challenges
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| How would you survive as a small business owner if your client provided incorrect specifications of the worksite, delayed the work for months while these issues were resolved, and then required you to complete the work many months later basically at the original tendered price? Read More.
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Shifting customer expectations
Soft skills, sales, customer relations, communication
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| How easy it is for your customers to instantly and easily take action on your offering? The pace of communication (and innovation) has changed rapidly, and customer expectations have shifted accordingly. Are you equipped to respond timeously to meet those expectations? And what is the lifecycle of your offering? Finding the sweet spot between fast releases and longevity is another challenge that contemporary business must address. Read More. |
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| South Africa's business confidence recovers in September
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| South Africa's business confidence index rose in September as merchandise import and export volumes increased, a survey showed on Thursday, after falling to its lowest in more than three decades in August. Read More.
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| Transnet upgrades fuel pipeline from Durban to Johannesburg
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| Transnet’s has commissioned its upgraded 55 km multiproduct pipeline, which will enable it to move four petroleum products from Durban to Johannesburg. When the 24-inch trunk-line was first commissioned in 2012 it transported only diesel. Read More. |
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| SAA cuts back on domestic, regional flights
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| Effective October 29, South African Airways (SAA) will reduce its daily Port Elizabeth and East London flights from Johannesburg, along with some of its flights to Central Africa, as it continues to monitor route performance. Read More.
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| South Africa slips 14 places in WEF Global Competitiveness Index
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| South Africa’s performance in the 2017-2018 World Economic Forum Global Competitiveness Index (WEF GCI) slipped 14 positions from the 2016-2017 WEF GCI results, leaving the country ranking 61 out of 137 economies assessed. Read More.
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| Repo rate remains unchanged at 6.75%
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| The repo rate will remain unchanged at 6.75% per annum, Reserve Bank Governor Lesetja Kganyago said on Thursday. Read More.
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| Good corporate governance key to fighting corruption
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| Poor corporate governance at State-owned enterprises (SoEs) has become endemic, Chartered Secretaries Southern Africa (CSSA) CEO Stephen Sadie said on Monday. Read More.
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| Namibia: Inflation Remains Unchanged At 5.4 Percent |
| The annual inflation in August remained unchanged at 5.4%, the lowest rate of price increases since January 2016. Read More.
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| Uganda: Sort Out Oil Pipeline Issues, Countries Told
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| Tanzania and Uganda have been urged to solve internal issues for the crude oil pipe-line project from Hoima to the coastal city of Tanga to benefit citizens in both countries. Read More.
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| Task team set up to address lack of adherence to local-content regulations
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| Trade and Industry Minister Dr Rob Davies reports that a task team has been established to assess how to improve local-content enforcement across government departments and the State-owned companies (SoCs) in line with instruction notes issued by the National Treasury. Read More.
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| South Africa’s export strategy aims to boost capacity for value-added goods, services trade
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| The Department of Trade and Industry’s (DTI’s) Integrated National Export Strategy (INES) aims to help improve the global competitiveness of South African exporters and tap the export-led economic growth benefits that have flowed to other developing countries in recent decades. Read More.
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| Video of the Month |
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Publishing Editor: Andrew C. Hillman | Contributing Editor: Kate Ferreira
Bespoke Sourcing Solutions (Pty) Ltd | PO Box 69042, Bryanston 2021, Gauteng, South Africa
1st Floor, Block A, Crest Junction, Cnr Judges Ave & Beyers Naude Drive, Cresta, Randburg, Gauteng, South Africa
Telephone: +27 (0)11 066 4400 | Facsimile: +27 (0)86 536 5133 | Mobile: +27 (0)72 698 3200
E-mail: clients@bespoke.co.za | Website: www.bespoke.co.za
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